Privacy Policy

We process personal data only as needed to complete your ticket order and send confirmation by email.

Data we collect

• Name, email, phone, country of residence
• Visit date, entry time, ticket categories and quantities
• Payment status and order reference (card data handled by the payment provider)
• Technical logs (IP, browser) for security and fraud prevention

Purpose

Order fulfilment, customer support, fraud prevention, and legal compliance.

Retention

Order data is kept as long as required for accounting and support, then deleted or anonymized.

Your rights

You may request access, correction, or deletion of your personal data where applicable under GDPR. Contact support and quote your order reference.